This Privacy Policy explains how zs778 collects, uses, stores, shares and protects your personal data when you access or use our Platform. We are committed to handling your information responsibly and transparently. Please read this document carefully before using zs778.
Six key commitments that define how zs778 handles your personal data.
zs778 collects only the personal data required to provide our services, verify your identity, process transactions and comply with regulatory obligations. We do not collect data for speculative or undefined future uses.
zs778 does not sell, rent, or trade your personal data to third-party marketers or data brokers. Data shared with third parties is limited to what is necessary for service delivery, legal compliance and fraud prevention.
All data transmissions are protected by SSL/TLS encryption. Access controls, monitoring and periodic security reviews are applied to data storage systems to reduce the risk of unauthorised access or breach.
You have rights to access, correct, restrict and request deletion of your personal data. These rights are detailed in Section 9 of this Policy. Requests can be submitted at any time via our support channel.
Cookies are used for session management, fraud prevention and analytics. We explain exactly which types of cookies are used and what they do. You retain control over non-essential cookie categories where technically possible.
Your data is not kept indefinitely. Retention periods are defined by the purpose of collection and applicable legal obligations. Data that is no longer required is securely deleted or anonymised in accordance with this Policy.
This Privacy Policy ("Policy") is published by zs778 ("zs778", "we", "us", "our") and applies to all users ("User", "you", "your") of the zs778 website located at https://zs778.cam and any related services, features or applications operated under the zs778 brand (collectively, the "Platform").
This Policy describes what personal data we collect, the purposes for which it is collected, the legal bases on which we rely to process it, how long we retain it, with whom we share it, and the rights you hold in respect of your personal data.
By creating an account on, or otherwise accessing, the Platform, you acknowledge that you have read and understood this Policy and that you consent to the data processing practices described herein, where consent is the applicable legal basis for processing.
Notice for Pakistani Users: Pakistan's data protection framework is evolving, and the Personal Data Protection Bill has been under consideration by the legislature. zs778 processes data in accordance with the data protection requirements of its operating license jurisdiction and applicable international standards. This Policy does not constitute legal advice specific to Pakistan. Users are encouraged to seek independent guidance if they have concerns about data protection rights applicable in their jurisdiction.
This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy.
zs778 acts as the Data Controller for Personal Data collected through the Platform. For the purposes of data protection law in the jurisdiction in which zs778 is licensed, zs778 is responsible for determining the purposes for which your data is collected and the means by which it is processed.
Where zs778 engages third-party service providers (Data Processors) — such as KYC identity verification partners, payment intermediaries, analytics providers, or customer support platforms — it does so under contractual terms that require those processors to handle your data securely and only in accordance with zs778's documented instructions.
Contact for Data Matters: If you have any question about how your data is processed, or wish to exercise any of your rights under Section 9, please contact us via the support email displayed in Section 15. The support email is provided as plain text and is not a clickable link.
When you register an account, complete KYC verification, use Platform features, or contact support, you may provide the following:
When you access the Platform, certain data is collected automatically by our systems:
Where required for KYC verification or fraud prevention, zs778 may receive data from third-party identity verification providers, credit reference agencies, sanctions screening services and anti-money-laundering databases. This data is used solely for the purposes of verification and compliance and is not used for unrelated marketing.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Name, DOB, CNIC / passport number | Account registration, KYC, age verification |
| Contact Data | Email address, phone number | Account communications, support, promotions (where consented) |
| Financial Data | Deposit / withdrawal records, wallet references | Transaction processing, AML compliance |
| Technical Data | IP address, device ID, browser | Security, fraud prevention, platform optimisation |
| Usage Data | Betting history, session logs | Service delivery, responsible gambling monitoring |
| Communications Data | Support emails, live chat transcripts | Issue resolution, quality assurance |
zs778 processes Personal Data on one or more of the following legal bases, depending on the category of data and the purpose of processing:
zs778 uses your Personal Data for the following purposes:
To register and maintain your Account, process deposits and withdrawals, settle bets, deliver promotional offers you have claimed, and provide customer support — including in English and Urdu.
To verify your identity, age (confirming you are 18+ or the higher minimum required by the operator/license jurisdiction), address, and source of funds in compliance with our licensing obligations. Your KYC documents are processed securely and are not used for any purpose beyond verification and regulatory compliance.
To detect and prevent fraud, money laundering, unauthorised account access and other financial crimes. This includes automated monitoring of transaction patterns, login behaviour and betting activity for anomalies consistent with prohibited conduct.
To identify potential indicators of gambling harm — such as rapid increase in deposit frequency, significantly extended session lengths, or unusual betting patterns — and to administer the Responsible Gambling Tools available on the Platform, including deposit limits, loss limits, cool-off periods and self-exclusion.
To understand how users interact with the Platform — which features are used, which pages are visited, where technical issues arise — in order to improve usability, performance and content. Analytics data is aggregated where possible and not used to build individual profiles for third-party advertising.
Where you have provided consent, to send you promotional communications about offers, bonuses and Platform features — including notifications relevant to Pakistan cricket seasons, PSL T20 fixtures and ICC tournament periods. You may opt out of marketing communications at any time.
To respond to lawful requests from regulatory authorities, law enforcement agencies or courts of competent jurisdiction; to enforce our Terms & Conditions; and to defend or prosecute legal claims where zs778 is a party.
zs778 does not sell your Personal Data. We share it only in the following limited circumstances:
We engage third-party Data Processors who act on our documented instructions to provide specific services — including KYC and identity verification, payment processing intermediaries, fraud detection tools, customer support platforms, and infrastructure / hosting providers. All processors are bound by contractual obligations to handle your data securely and not to use it for purposes other than those specified.
For context, familiar payment references for Pakistani users — such as Easypaisa, JazzCash, Raast, and bank transfers via HBL, UBL, Meezan Bank or Bank Alfalah — are mentioned across the Platform as contextual references only. Where a payment transaction is initiated via any third-party payment processor, that processor's own privacy policy will govern the data they handle directly. These references do not indicate a partnership, data-sharing arrangement, or endorsement by any named payment institution.
zs778 may disclose Personal Data to licensing regulators, anti-money-laundering authorities, law enforcement agencies or courts where required to do so by applicable law, court order, or regulatory directive. We will notify you of any such disclosure where we are legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of assets involving zs778, Personal Data held about Platform users may be transferred to the successor entity. We will notify affected users of any such transfer and of any material change to data processing practices that results from it.
zs778 may share aggregated, anonymised statistical data — for example, regional usage patterns, game popularity metrics, or responsible gambling tool adoption rates — with third parties for research, analytics or industry-reporting purposes. Such data cannot be used to identify any individual user.
zs778 retains your Personal Data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following indicative retention periods apply:
Upon expiry of the applicable retention period, data is securely deleted, anonymised or destroyed in a manner consistent with the sensitivity of the data and the applicable legal requirements.
Subject to applicable law in the jurisdiction governing this Policy, you may hold the following rights in respect of your Personal Data held by zs778. To exercise any of these rights, contact us using the details in Section 15.
You may request a copy of the Personal Data zs778 holds about you and information about how it is processed.
You may request correction of inaccurate or incomplete Personal Data held about you, subject to verification requirements.
You may request deletion of your Personal Data where it is no longer necessary for the purpose collected, or where you withdraw consent and no other legal basis applies — subject to retention obligations.
You may request a temporary restriction on our processing of your data — for example, while the accuracy of that data is being contested.
Where processing is based on your consent or a contract, you may request your data in a structured, commonly used and machine-readable format.
You may object to processing based on legitimate interests, including direct marketing. Where marketing is the purpose, we will comply with your objection immediately.
zs778 will respond to rights requests within the timeframe required by applicable law (typically 30 days, with extension where permitted for complex requests). We may request proof of identity before actioning a request. Certain rights may be limited where legal obligations require data retention regardless of your request — for example, AML record-keeping requirements.
zs778 uses cookies and similar tracking technologies on the Platform. By continuing to use the Platform after being presented with this information, you acknowledge our use of cookies as described below.
These cookies are essential for the Platform to function and cannot be disabled. They include session management cookies that keep you logged in as you navigate between pages, and security cookies used to detect and prevent fraudulent activity. These cookies do not require your consent.
These cookies remember your preferences — such as language settings, display choices and responsible gambling tool configurations — to provide a more consistent experience across sessions. They are set by zs778 and not shared with third parties.
Analytics cookies help us understand aggregate user behaviour on the Platform — which pages are popular, where users encounter errors, and how efficiently different features are used. Data collected through analytics cookies is aggregated and used for Platform improvement, not for building individual user profiles for advertising.
You can configure your browser to block or delete cookies. Note that disabling strictly necessary cookies will impair or prevent your ability to use certain Platform features, including logging in. Browser settings for common browsers — Chrome, Firefox, Safari — allow granular management of cookie permissions.
zs778 may transfer your Personal Data to, or access it from, countries outside the country in which you are located — including countries where zs778's servers, Data Processors or licensing infrastructure are located. Where such transfers occur, zs778 implements appropriate safeguards to ensure your data is protected to an equivalent standard as in the jurisdiction of collection.
Safeguards for international transfers may include contractual protections (standard contractual clauses), adherence to regulatory frameworks recognised in the transfer jurisdiction, and technical and organisational security measures applied to transferred data.
The Platform is strictly not directed at, and must not be used by, individuals under the age of 18, or the higher minimum age required by the operator's license jurisdiction. zs778 does not knowingly collect Personal Data from minors. If we become aware that Personal Data has been collected from a minor, we will take immediate steps to delete that data and close the associated Account.
Parents or guardians who believe that a minor has created an Account on zs778 should contact support immediately using the details in Section 15. Identity verification will be conducted to confirm the minor's age before any action is taken.
zs778 implements technical and organisational security measures appropriate to the sensitivity of the Personal Data processed. These measures include:
Notwithstanding these measures, no online transmission or storage system is entirely secure. In the event of a Personal Data breach that poses a risk to your rights and freedoms, zs778 will notify you and the relevant supervisory authority as required by applicable law.
You are responsible for maintaining the security of your Account credentials. Use a strong, unique password and do not share your login details with any third party.
zs778 reserves the right to update this Privacy Policy at any time. Material changes — for example, changes to the categories of data collected, the legal basis for processing, or the rights available to you — will be communicated via a prominent notice on the Platform and/or by email to your registered address where reasonably practicable.
The "Last Updated" date at the top of this document will be revised whenever the Policy is amended. Continued use of the Platform following the effective date of a revised Policy constitutes your acknowledgement of the updated terms.
If you do not accept the revised Policy, you should cease using the Platform and may request Account closure in accordance with the Terms & Conditions.
For any question, request or concern relating to this Privacy Policy, the processing of your Personal Data, or to exercise any of your data rights, please contact our support team using the details below:
Data Privacy Contact — Support Email:
[email protected]Please use the subject line "Privacy Request" or "Data Rights Request" to help us direct your query promptly. Include your registered email address and a brief description of your request or concern. We aim to respond within the timeframe required by applicable law.
Live Chat: Available during extended Pakistan Standard Time (PKT) operating hours for general enquiries. Formal data rights requests should be submitted via email for documentation purposes.
The support email address above is displayed as plain text and is not a clickable link. Do not send unsolicited sensitive personal documents. Only send copies of identity documents when specifically requested by a verified zs778 support agent in the context of an ongoing KYC or data rights request.
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